COOKIES
Our website uses cookies to make the site work properly, improve your experience and understand how visitors use the website.
Necessary cookies are always enabled because they are required for essential website functions. Analytics and marketing cookies are optional and are only used by us if you choose to accept them.
You can review or change your cookie preferences at any time by selecting the Manage Cookies button on this page.
What are cookies?
Cookies are small text files that are stored on your browser or device when you visit a website.
They allow websites to remember information about your visit, such as your preferences, session details or interactions with website content.
Some cookies are placed directly by us. Others may be placed by third-party services that provide content or functionality on our website.
How consent works
When you first visit our website, a cookie banner appears at the top of the page.
Accept All. This enables our analytics and marketing cookie categories and closes the banner.
Manage Cookies. This opens the cookie preferences panel, where you can choose which optional cookie categories to accept.
Your consent is explicit. Our analytics and marketing cookies remain disabled unless you actively accept the relevant category.
Continuing to browse the website does not mean that you have agreed to our optional analytics or marketing cookies.
The cookie preferences panel contains three categories:
Necessary cookies. These are always enabled and cannot be switched off.
Analytics cookies. These are disabled by default and are only enabled if you accept them.
Marketing cookies. These are disabled by default and are only enabled if you accept them.
You can select Accept All Cookies to enable all optional categories or select Selected Cookies to save your individual choices.
Some necessary cookies are only set when you use particular features, such as signing in to your account or adding an item to your basket. These cookies are essential to providing the service you have asked for, so they are not controlled through the cookie preferences panel. You can find details of them in the Cookies used on this website section below.
Types of cookies we use
Necessary cookies. These cookies are required for the website to operate correctly. They support essential functions such as remembering your cookie preferences, keeping you signed in when you log in to your account, remembering the contents of your basket, keeping the website secure and displaying the correct website content.
Necessary cookies are always enabled and cannot be switched off through the cookie preferences panel.
You can block necessary cookies through your browser settings, but doing so will prevent you from signing in to your account or using the basket and checkout, and may stop other parts of the website working correctly.
Analytics cookies. These cookies help us understand how visitors use the website. They may collect information about which pages are visited, how visitors move through the website, how long visitors spend on particular pages and whether visitors experience errors.
We use this information to measure website performance and improve its content, structure and usability.
Our analytics cookies are disabled by default and are only enabled when you accept them.
Marketing cookies. These cookies may be used to measure the effectiveness of advertising, understand interactions with content and make marketing more relevant.
Marketing cookies may be used by us or by third-party advertising and marketing providers if those services are enabled on the website.
Our marketing cookie category is disabled by default and is only enabled when you accept it.
How we remember your choice
When you save your cookie preferences, we store your choice in the following cookies:
| Cookie provider | Name | Purpose | Duration |
| acenet.co.uk | AnalyticsCookies | Records whether you accepted or declined analytics cookies. The stored value is either "Accepted" or "Declined". | 12 months if accepted, 1 month if declined |
| acenet.co.uk | MarketingCookies | Records whether you accepted or declined marketing cookies. The stored value is either "Accepted" or "Declined". | 12 months if accepted, 1 month if declined |
These preference cookies allow us to remember your selection when you return to the website, so you do not need to make the same choice on every visit.
If you accept a category, your choice is stored for 12 months. If you decline a category, your choice is stored for 1 month, after which you may be asked to confirm your preferences again.
These cookies are treated as necessary because they are used to store and respect your cookie choices. They do not perform analytics or advertising themselves.
Changing your preferences
You can review or change your cookie preferences at any time by selecting the Manage Cookies button on this page.
The cookie preferences panel will reopen and display your current selections.
You can accept all optional cookies.
You can enable or disable analytics cookies.
You can enable or disable marketing cookies.
You can leave all optional cookies disabled.
Your updated choice will apply from that point onwards.
Withdrawing consent does not affect any processing carried out before your consent was withdrawn.
Google Consent Mode
We use Google Consent Mode to communicate your cookie choices to Google services used for website analytics.
By default, analytics and advertising storage are set to denied. These settings are updated to granted only for the categories that you accept.
When consent is denied, Google services may still receive limited cookieless signals. Google Analytics cookies are not set unless you accept analytics cookies.
Cookies used on this website
The exact cookies placed on your device depend on the services you use, the pages you visit and the cookie preferences you select. The AceCookie, shoppingcart, ASP.NET_SessionId and __RequestVerificationToken cookies are only set when you sign in, add an item to your basket, or use a page containing a form.
| Cookie provider | Name | Purpose | Duration |
| acenet.co.uk | AnalyticsCookies | Stores whether analytics cookies have been accepted or declined. This is a necessary preference cookie and does not perform analytics itself. | 12 months if accepted, 1 month if declined |
| acenet.co.uk | MarketingCookies | Stores whether marketing cookies have been accepted or declined. This is a necessary preference cookie and does not perform advertising itself. | 12 months if accepted, 1 month if declined |
| acenet.co.uk | AceCookie | Authentication cookie. Set when you sign in to your account and used to keep you signed in and show the content and features available to you. | 30 minutes from your last activity on the website |
| acenet.co.uk | shoppingcart | Stores a reference to your basket so that items you add remain in your basket as you move around the website. | 1 year |
| acenet.co.uk | ASP.NET_SessionId | Maintains continuity while a visitor uses website features that require a server session. | Session |
| acenet.co.uk | __RequestVerificationToken | Security cookie used to protect website forms against cross-site request forgery. Set when a page containing a form is displayed. | Session |
| Google Analytics | _ga | Used to distinguish visitors and collect information about how the website is used. | 2 years |
| Google Analytics | _ga_S32ZY0JZZ6 | Used to maintain and persist a visitor's session state for Google Analytics. | 2 years |
Necessary cookies. The AnalyticsCookies and MarketingCookies preference cookies are used so that the website can store and respect your cookie choices. The AceCookie and shoppingcart cookies are set only when you sign in or add an item to your basket. The ASP.NET_SessionId and __RequestVerificationToken cookies support server sessions and protect website forms against cross-site request forgery. These cookies do not require your consent because they are essential to services you have requested or to the security of the website.
Analytics cookies. The _ga and _ga_S32ZY0JZZ6 cookies are set after you accept analytics cookies.
Marketing cookies. Marketing cookies may be used if advertising or marketing services are enabled on the website. These cookies are controlled through the marketing cookie preference where applicable.
Third-party services
Some pages on our website may include services provided by third parties, such as forms, maps, social-media features or other external widgets.
These providers may receive technical information such as your IP address, browser details, the page visited and your interaction with their service.
Third-party providers process information in accordance with their own privacy and cookie policies.
We review the third-party services used on this website and update this page when there are material changes.
Managing cookies through your browser
You can also manage or delete cookies through your browser settings.
You can view cookies stored on your device.
You can delete some or all cookies.
You can block cookies from particular websites.
You can block third-party cookies.
You can configure your browser to warn you before a cookie is stored.
Blocking all cookies, including necessary cookies, may prevent parts of the website from working correctly.
Browser controls operate separately from the choices made through our cookie preferences panel. Deleting your cookies may also remove your saved preferences, meaning that the cookie banner may be displayed again when you next visit the website.
Further information
For more information about how we collect and use personal information, please read our Privacy Policy.
You can change your cookie choices at any time by selecting the button below.